FAQ

UK - Royal Mail Tracked 24 (NO live arrival guarantee) UK - Royal Mail Special Delivery (live arrival guarantee)

RM Special Delivery - next day by 1pm from the day of dispatch.

We dispatch Live on Mondays & Tuesdays

Order cut off time for Monday dispatch is Saturday 10am.

Order cut off time for Tuesday dispatch is Sunday 10am.

We do not send out close to the weekend due to the invertebrates health.

The welfare of our Praying Mantis and other invertebrates is our top priority. During heatwaves (above 26°C), we will delay dispatch until the weather is optimal for transportation. You will be kept updated with an alternative date. In colder months, if temperatures drop below 3°C, we will also delay dispatch to ensure safety, even with heat packs. Isopods will include heat packs during colder weather.

We dispatch Live on Mondays & Tuesdays

Order cut off time for Monday dispatch is Saturday 10am.

Order cut off time for Tuesday dispatch is Sunday 10am.

Special Delivery Guaranteed by 1pm service is guaranteed by Royal Mail and not Mantis House.

This option is the only method with a live arrival guarantee when posting live invertebrates.

Please note Special Delivery is for the inverts saftey not customer convienience. Thank you.

If you are getting a mantis anything under I3 Instar3, is usually on fruit flies Hydei. Anything over that then Greenbottles are suggested.

With Jumping spiders I5+ I would suggest trying Greenbottles the majority at this stage will take them and it is better nutritionally if they can.

Please check our Jumping Spider and Praying Mantis Care guides

https://www.mantishouse.co.uk/jumping-spider-care-guide

Yes, proper heating is essential. You can use heat mats, cables, lamps, or a room heater, all regulated by a thermostat. Even in summer, a thermostat ensures the correct temperature. Room temperatures are usually insufficient for optimal health. For detailed guidance, please refer to our care guides:

https://www.mantishouse.co.uk/jumping-spider-care-guide

https://www.mantishouse.co.uk/praying-mantis-care-guide

Unfortunately since brexit this has become impossible. Thank you for your interest!

Yes it does, it does mention this in the listing details. Thank you, MH

We have guides on our site for Jumping Spiders and Mantis that provide general temperature and humidity requirements. For specific species, please conduct additional research to ensure optimal care.

https://www.mantishouse.co.uk/jumping-spider-care-guide

Hello!

I would always go for a hardy Giant Asian, Ghost Mantis, Shield Mantis first possibly Giant Deadleaf.

Hope this helps!

Hello,

No, they cannot. The chances of cannibalism are far too high to even risk it.

Even species that do get along to some extent still have the chance of death due to cohabitation.

If I am able and have time I will happily sex a mantis so you can have the gender you wish.

However it depends on the instar and how old the mantis is. Under I3 unlikely.

All sexing is not guaranteed.

Just pop a note in with your order and If I am able to I will.

I run a Facebook group called Praying Mantis Advice Care and Chat.

For help for all things Mantis please go there.

MH

Your dispatch email will be sent either the day of packing or the day of dispatch pending on my schedule.

Your tracking number will sent in the same email for Royal Mail.

Please check your junk folder if you feel you have not gotten one.

Note; Due to the chilly weather some parcels will be delayed until it is warmer in your area, Temps need to be 3c plus to send safely. I am checking the weather daily.

Hello,

Unfortunately I do not sell or have a reserve of spare parts, if you need a replacement of some sort please contact Mantis Den through Facebook.

MH

If your casters are not hatching, please refer to our website's fly hatching guide. It's rare for them not to hatch, but if it happens, check their care conditions: not suffocating, appropriate temperature, and moisture levels. Unfortunately, we cannot control what happens to them outside our care and do not offer refunds on casters. We had a few cases of unhatched bluebottles due to summer heatwaves, but the same batch hatched without issue in our tests at MH.

https://www.mantishouse.co.uk/general-clean

Hello! If you still have questions after reviewing the Spider and Mantis guides on our website, please join our Facebook Group for additional support. Prayng Mantis Advice, Care & Chat. For fly-related issues, refer to our guide here. Enclosure instructions and miscellaneous information are available in the Information I strive to provide all necessary information tab on our website.

I5+ Means a spider of instar 5 or above.

I3/4 in mantis terminolgy means a mantis of instar 3 going on instar 4.