top of page
  • Facebook
  • Instagram

FAQ

  • Best beginner mantis?
    Hello! I would always go for a hardy Giant Asian, Ghost Mantis, Shield Mantis first possibly Giant Deadleaf. Hope this helps!
  • Does the weather affect my parcel's arrival time?
    The welfare of our Praying Mantis and other invertebrates is our top priority. During heatwaves (above 26°C), we will delay dispatch until the weather is optimal for transportation. You will be kept updated with an alternative date. In colder months, if temperatures drop below 3°C, we will also delay dispatch to ensure safety, even with heat packs. Isopods will include heat packs during colder weather.
  • What does I5+ mean or I3/4
    I5+ Means a spider of instar 5 or above. I3/4 in mantis terminolgy means a mantis of instar 3 going on instar 4.
  • Do I need heating equipment for my Mantis or Spider?
    Yes, proper heating is essential. You can use heat mats, cables, lamps, or a room heater, all regulated by a thermostat. Even in summer, a thermostat ensures the correct temperature. Room temperatures are usually insufficient for optimal health. For detailed guidance, please refer to our care guides: https://www.mantishouse.co.uk/jumping-spider-care-guide https://www.mantishouse.co.uk/praying-mantis-care-guide
  • I have many questions! Can you help?
    Hello! If you still have questions after reviewing the Spider and Mantis guides on our website, please join our Facebook Group for additional support. Prayng Mantis Advice, Care & Chat. For fly-related issues, refer to our guide here. Enclosure instructions and miscellaneous information are available in the Information I strive to provide all necessary information tab on our website.
  • Can my Mantis live together?
    Hello, No, they cannot. The chances of cannibalism are far too high to even risk it. Even species that do get along to some extent still have the chance of death due to cohabitation.
  • Do the jumping spider kits come with a spider?
    Yes it does, it does mention this in the listing details. Thank you, MH
  • Do you sell/ship outside of the UK?
    Unfortunately since brexit this has become impossible. Thank you for your interest!
  • What time do I have to order by for Wednesday's delivery?
    UK - Royal Mail Tracked 24 (NO live arrival guarantee) UK - Royal Mail Special Delivery (live arrival guarantee) RM Special Delivery - next day by 1pm from the day of dispatch. We dispatch Live on Mondays & Tuesdays Order cut off time for Monday dispatch is Saturday 10am. Order cut off time for Tuesday dispatch is Sunday 10am. We do not send out close to the weekend due to the invertebrates health.
  • How to questions?
    I run a Facebook group called Praying Mantis Advice Care and Chat. For help for all things Mantis please go there. MH
  • Dispatch email? Tracking?
    Your dispatch email will be sent either the day of packing or the day of dispatch pending on my schedule. Your tracking number will sent in the same email for Royal Mail. Please check your junk folder if you feel you have not gotten one. Note; Due to the chilly weather some parcels will be delayed until it is warmer in your area, Temps need to be 3c plus to send safely. I am checking the weather daily.
  • Why are my casters not hatching?
    If your casters are not hatching, please refer to our website's fly hatching guide. It's rare for them not to hatch, but if it happens, check their care conditions: not suffocating, appropriate temperature, and moisture levels. Unfortunately, we cannot control what happens to them outside our care and do not offer refunds on casters. We had a few cases of unhatched bluebottles due to summer heatwaves, but the same batch hatched without issue in our tests at MH. https://www.mantishouse.co.uk/general-clean
  • Replacement Enclosure Parts
    Hello, Unfortunately I do not sell or have a reserve of spare parts, if you need a replacement of some sort please contact Mantis Den through Facebook. MH
  • Can you sex a Mantis for me?
    If I am able and have time I will happily sex a mantis so you can have the gender you wish. However it depends on the instar and how old the mantis is. Under I3 unlikely. All sexing is not guaranteed. Just pop a note in with your order and If I am able to I will.
  • What temperature does my Mantis or Invert need?
    We have guides on our site for Jumping Spiders and Mantis that provide general temperature and humidity requirements. For specific species, please conduct additional research to ensure optimal care. https://www.mantishouse.co.uk/jumping-spider-care-guide
  • Will my order definitely arrive next day if I use the guaranteed by 1pm service?
    We dispatch Live on Mondays & Tuesdays Order cut off time for Monday dispatch is Saturday 10am. Order cut off time for Tuesday dispatch is Sunday 10am. Special Delivery Guaranteed by 1pm service is guaranteed by Royal Mail and not Mantis House. This option is the only method with a live arrival guarantee when posting live invertebrates. Please note Special Delivery is for the inverts saftey not customer convienience. Thank you.
  • What food do I feed my new Invert?
    If you are getting a mantis anything under I3 Instar3, is usually on fruit flies Hydei. Anything over that then Greenbottles are suggested. With Jumping spiders I5+ I would suggest trying Greenbottles the majority at this stage will take them and it is better nutritionally if they can. Please check our Jumping Spider and Praying Mantis Care guides https://www.mantishouse.co.uk/jumping-spider-care-guide
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

MH Established 2019

bottom of page